Complaints Procedure

If you would like to comment on any aspect of our service please contact us at the surgery.

Please raise any concerns you may have with any member of our team. Issues can be referred to Mrs Jane Richards our Practice Manager. We will of course aim to fully resolve your complaint as quickly as possible to your satisfaction.

If your complaint remains unresolved you can contact:

Cwm Taf Morgannwg CHC
Unit 10 Maritime Offices
Woodland Terrace
CF37 1DZ

Tel :- 01443 405 830


Health Inspectorate Wales
Welsh Government
Rhydycar Business Park
Merthyr Tydfil
CF48 1UZ

Tel :- 03000 628163       


Cwm Taf Morgannwg University Health Board

Email :-

Tel :- 01443 744 800/915

Public Services Obudsman Wales

Tel :- 0845 6010987

Email :-

Website :-

Where to find us

Brackla Dental Surgery
10 Whitethorn Drive, Bridgend, CF31 2PQ
Phone: 01656 667755

Barry Jones Dental Practice
Barry and Rebecca Jones Ltd | Company Number: 8390938