Complaints Procedure

If you would like to comment on any aspect of our service please contact us at the surgery.

Please raise any concerns you may have with any member of our team. Issues can be referred to Mrs Jane Richards our Practice Manager. We will of course aim to fully resolve your complaint as quickly as possible to your satisfaction.

If your complaint remains unresolved you can contact:

Bridgend LHB (ABMU)
Innovations Centre
Ewenny Science Park
CF31 3NA

Tel :- 01656 642760       


Health Inspectorate Wales
Welsh Government
Rhydycar Business Park
Merthyr Tydfil
CF48 1UZ

Tel :- 03000 628163       


ABMU Community Health Council
Complaints Advocate
First Floor
Cimla Hospital
SA11 3SU

Tel :- 01639 683490       


Public Services Obudsman Wales
1, Ffordd yr Hen Gae
CF35 5LJ

Tel :- 03007 900203       

Where to find us

Brackla Dental Surgery
10 Whitethorn Drive, Bridgend, CF31 2PQ
Phone: 01656 667755

Barry Jones Dental Practice
Barry and Rebecca Jones Ltd | Company Number: 8390938